Conditions of use

Order process

To place an order, you can log in using your existing account, or if you are not yet a customer, ask an Ambassador for assistance, or visit the Boutique Germain des Prés Boutique to have your measurements taken and create an account. It is essential that you provide us with accurate and up-to-date information so that your order can be properly processed and delivered.

For the order to be validated, the customer will have to accept, by clicking in the indicated place, the present general conditions. He will also have to choose the address and the mode of delivery, and finally validate the mode of payment. Unless otherwise stated, all transactions are made by credit card or PayPal on our website. You may be subject to specific conditions attached to the means of payment you choose.

To finalize the order you will have to click on "I confirm my order". You acknowledge that the fact of placing an order implies acceptance of the prices, product descriptions and services and implies an obligation to pay. The absence of payment prevents any formation of the order.

The sale will be considered final:

- after the confirmation of acceptance of the order has been sent to the customer by ZONZE4 SARL (UNCOUTURE) by e-mail ;

- and after collection by ZONZE4 SARL (UNCOUTURE) of the full price.

Asecond email will be sent toyou , allowing you to access the tracking of the package.

In some cases, such as in case of default in payment all or part, if a payment dispute is pending, in the event of refusal to authorise payment by credit card by officially accredited bodies, incorrect address, detected fraud, or other problem with the customer's account, UNCOUTURE reserves the right to suspend or block the customer's order and any delivery until the problem is solved.

The payments made by the buyer will only be considered final after effective collection of the sums due by the seller.